SUMMARY

Responsible for the planning, organizing and supervision of all dispatch team members.

PRIMARY RESPONSIBILITIES

- Responsible for the scheduling of employee shifts, holidays, sick days and time off.

- Responsible for conducting yearly performance reviews of employees.

- Assist HR in the hiring of new staff.

- Monitor the performance of the local Trenton drivers.

- Work closely with routing, and dispatch to ensure delivery schedules and appointments are met.

- Assist in developing and maintaining KPI's as corporately directed.

- Be knowledgeable of driver bid runs, tractor assignments, and company policies.

- Work in conjunction with Driver Supervisors in dealing with driver issues.

- Be knowledgeable of security and food safety rules and regulations.

- Provide vacation coverage as required and be flexible to work other shifts as required.





- Assist in implementing new operational systems with the Operations Manager.

- All other duties as required.

REQUIREMENTS/QUALIFICATIONS

- Employee must possess a strong understanding of Erb Dispatch computer system, satellite communication.

- Must possess a robust transportation background and proven customer service skills.

- This individual must have the ability to manage people fairly and firmly according to company policy.

- Must possess excellent time management and organizational skills.

- College graduation or equivalent experience preferred.

- Minimum 3 years of experience preferred in transportation and customer service.

WORKING CONDITIONS

- Salaried position based on 45 hours per week.

- Note: that shift/days might fluctuate if volumes increase or decrease.

📌 LTL Central Canada - Dispatch Supervisor (Vaudreuil-Dorion)
🏢 Clear Destination
📍 Vaudreuil-Dorion