You will join Crédit Agricole CIB Canada as an Operational Risk Manager.

You will assist in the execution of all Operational Risk Management functions for our Operations business line (OPC) in Canada, supporting the Operational Risk Director in the US for their daily activities and projects.

Your concrete missions will be the following

OPERATIONAL PROCESS & INDEPENDENT CONTROLS

- Work with line management to define level 1 controls and ensuring both full coverage and consistency across the America. Operational units and globally
- Assist in documenting level 1 controls and ensuring consistency across the U.S. Operational units
- Help maintain proper recording of level 1 controls in COSMOS
- Support monitoring of level 1 and level 2.1 control execution
- Assist in identifying and reporting on control weaknesses
- Help execute level 2.2 controls / spot checks under supervision
- Support Control Testing activities

2. MANAGEMENT AND COORDINATION

- Assist in self‑assessment exercises and support Operational Risk Control culture within the respective platforms; and help and promote Operational Risk Management best practice
- Support self‑assessment exercises and help develop Operational Risk Control Culture with:
- Risk Control Self-Assessment (RCSA) documentation;
- Mapping procedures covering risks
- Tracking action plans for identified weaknesses




- Help analyse operational incidents and track implementation of action plans
- Support the adaptation of control plans in response to whenever weaknesses are identified and to reduce operational risks
- To analyse and investigate operational incidents reported, challenge actions plan proposed by OPC operational teams and follow implementation of actions plans
- Respond to internal and external audits; follow-up of recommendations
- Participate to the Internal Control Committee held by the Risk Departement and provide inputs for the meetings and work in close co-ordination with the risks department on some specific topics
- Help define and follow key risks indicators

3. REPORTING TASKS

- Assist in drafting and updating reference documentation for Internal Control
- Support operational incident reporting processes
- Help collect data for management reports including key risk indicators (KRI) and key performance indicators (KPI)
- Assist in preparing and executing spot checks as defined by stakeholders

4. SECONDARY DUTIES

- Supporting relationships with stakeholders
- Assisting with internal control documentation
- Helping maintain awareness among OPC staff

To be eligible for a VIE
- Be less than 28 years old
- Be graduated of Master Degree
- Be EU citizen

Don’t forget to mention this information explicitly in English in your resume and/or cover letter!

📌 Operational Risk Manager F/M (Montreal)
🏢 Groupecreditagricole
📍 Montreal