Join Our Team

At DoubleTree by Hilton Edmonton Downtown, we pride ourselves on delivering exceptional guest experiences with warmth, hospitality, and attention to detail. From the moment guests arrive, our Front Office team plays a key role in creating memorable stays.

Position Overview

We are seeking a friendly, skilled, and detail-oriented Part Time Night Auditor to join our team. As the first point of contact for guests, you will provide outstanding customer service, ensuring a smooth and pleasant experience from check-in to check-out.

Key Responsibilities

- Greet guests with a warm and professional demeanor upon arrival and departure.
- Be present at front desk counter through out the shift.
- Perform efficient check-in and check-out procedures using property management systems.
- Handle guest inquiries, requests, and concerns promptly and courteously.
- Process reservations, cancellations, and modifications accurately.
- Complete nightly audit procedures and balance all daily revenue transactions.
- Reconcile cash, credit card, and other payment methods in accordance with hotel policies.
- Generate and distribute daily operational and financial reports.




- Monitor hotel activity during overnight hours and maintain a safe and secure environment for guests and team members.
- Provide information about hotel services, amenities, and local attractions.
- Coordinate with housekeeping and other departments to ensure guest satisfaction.
- Uphold Hilton brand standards and service excellence.

Qualifications & Skills

- Previous experience in hospitality or customer service preferred
- Knowledge of hotel property management systems (Pep, OnQ) is an asset
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to multitask in a fast-paced environment
- Flexible availability, including weekends, evenings, and holidays
- Professional appearance and positive attitude

Schedule & Hours

- Part‑time, approximately 16 hours per week.
- Over night shifts, typically 11:00 pm to 7:00 am.
- Weekends and holidays.

What We Offer

- Hilton Team Member & Friends & Family travel discounts.
- Competitive hourly wage
- Opportunities for career development within the Hilton network.
- Supportive, team‑focused work environment.

Experience:
- Hilton Hotel: 1 year (preferred)
- Night audit: 1 year (required)

Work Location: In person

📌 Part Time Night Auditor (Edmonton)
🏢 DoubleTree by Hilton Edmonton Downtown
📍 Edmonton