Step into a vital full time role at Sunnyside Home as a Manager of Quality Assurance and Investigations. Champion resident care excellence in Waterloo Region's leading long-term care setting. In this dynamic managerial role, you will design and evaluate quality management programs that ensure compliance with policies and improve resident care standards.

By collaborating with diverse teams and managing quality assurance staff, you will lead significant initiatives that support both resident and family well-being. Your strategic expertise will be crucial in enhancing care standards throughout the organization. Key Responsibilities:

- Design quality assurance programs and oversight
- Conduct internal investigations into service delivery concerns




- Oversee and collaborate with quality management teams
- Implement best practices for accreditation and compliance
- Prepare and present investigative findings to management Requirements:
- Bachelor’s Degree in Nursing or equivalent experience
- Valid nursing registration in Ontario
- Expertise in gerontological and long-term care practices
- Background in formal investigation techniques
- Effective in communication and reporting processes Lead from the front at Sunnyside Home, ensuring compliance and quality care for all residents through dedication and expertise.

📌 Quality Assurance Manager at Sunnyside Home (Ottawa)
🏢 Region of Waterloo
📍 Ottawa