Every sale in our 400+ shops helps fund specialist palliative and end-of-life care. For over 70 years, we’ve supported people when it matters most — and we’re looking for a Shop Manager to help us continue that work.

You’ll lead your team, inspire your community and drive income for our vital services, while championing creative ways to reduce, reuse and recycle.

We value our people and offer a great work-life balance: 1 in 2 weekends, shifts from 8.45am, most shops finishing by 5.15pm, and Christmas Eve, Christmas Day, Boxing Day and New Year’s Day off.

Bring your leadership skills to a role with real purpose.

Job responsibilities:

- Driving sales, income and performance against targets.
- Leading and motivating your team to deliver excellent customer and donor service.
- Building robust community relationships to generate quality donated stock.
- Recruiting, training and retaining a committed volunteer team.
- Maintaining high standards of merchandising, housekeeping and health & safety.
- Managing stock and EPOS processes to keep the shop fresh, seasonal and well presented.
- Championing the Sue Ryder brand, in-store campaigns and national fundraising initiatives.

Ideal candidate:

We’re looking for ambitious people who are motivated by making a real difference. If you’re keen to learn, grow and develop while helping us ensure everyone gets the support they deserve, you’ll fit right in.

Come and join the team at our Renfrew shop.

Our Sue Ryder shop is on the corner of Dunlop Crescent just off Hairst Street, in the small town of Renfrew on the outskirts of Glasgow, very near to Breahead.

Benefits:





- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online at shop.sueryder.org
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme

For more of our employee perks please visit our website: www.sueryder.org/jobs/retail-careers/benefits/

Our commitment to equity, diversity and inclusion

At Sue Ryder, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds, particularly those from Black, Asian and Minority Ethnic communities, LGBTQ+ people, people from lower socio-economic backgrounds and disabled people.

As a Disability Confident Committed employer, disabled applicants who meet the minimum essential criteria will be offered an interview. We also provide reasonable adjustments throughout our recruitment process to ensure everyone has the opportunity to participate fully.

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Shop Manager

Company: Sue Ryder Care

Salary: from £25,302.39 a year

Hours: Full-time

Location: Renfrew

Working pattern: On-site

Job type: Permanent

Posting date: 23 Sept 2026

Closing date: 7 Oct 2026

Interview date: 9th October

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🏢 Sue Ryder Care
📍 Northeastern Ontario