The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and service opportunities through customer education and presentations, using traditional lead-generation techniques and internal pipelines.
Key Responsibilities
Present comfort options for residential HVAC and water heater products and services to recent and established customers.
Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
Create relationships with prospective customers and referrals, as well as initiate calls to generate sales.
Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience.
Remain up to date on the latest industry trends, service methods, systems, and technology available within the market and the business.
Qualifications
Our Residential Sales Consultants (RSC) are highly ambitious, results-oriented, and self-motivated individuals.
Skilled in providing innovative, customer-related recommendations, developing effective proposals, and handling negotiating and closing sales. To accomplish this, a successful RSC must possess:
At least a High School diploma or GED. A Bachelor’s degree or related professional sales certifications preferred.
Prior sales experience, with a preference for experience with direct selling to consumers.
Strong selling and business-development skills.
A demonstrated ability to effectively communicate concepts to a variety of audiences.
Demonstrated commitment to the delivery of high-quality, customer-focused service.
Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
Valid driver’s license with an acceptable driving record.
Ability to consistently demonstrate a positive attendance record.
Available to work flexible hours and on-call shifts as needed.
The successful incumbent must be able to meet the minimum requirements for our background check criteria.