Senior Customer Success Leader, Americas (Remote-First) (Ahuntsic)

Senior Customer Success Leader, Americas (Remote-First) (Ahuntsic)

27 Sep
|
Sophos
|
Ahuntsic

27 Sep

Sophos

Ahuntsic

Sophos in Ottawa, Canada is seeking a senior leader to head the Americas Customer Success team, shaping the engagement model for a high-volume customer base. You will oversee deployment, adoption, renewal, and satisfaction, ensuring customers derive maximum value from Sophos solutions.

As a hands-on leader, you will recruit and structure the team, define value-based plans, drive KPIs, map the customer journey, and collaborate with sales, support, product, and operations to deliver seamless

📌 Senior Customer Success Leader, Americas (Remote-First) (Ahuntsic)
🏢 Sophos
📍 Ahuntsic

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