Senior QA Analyst - AI, Voice & ServiceNow Testing (Calgary)

Senior QA Analyst - AI, Voice & ServiceNow Testing (Calgary)

27 Sep
|
WestJet Group
|
Calgary

27 Sep

WestJet Group

Calgary

WestJet Group is seeking a Senior QA Analyst to lead quality activities across ServiceNow Customer Service Management, integrations, automation, and emerging AI and Voice capabilities. You will work with Product Owners, BAs, Developers, Architects, and stakeholders to embed quality from discovery through production and ensure release confidence.

The role emphasizes shaping quality, automation, and risk identification early in delivery, with a focus on guest and agent experiences and effective

📌 Senior QA Analyst - AI, Voice & ServiceNow Testing (Calgary)
🏢 WestJet Group
📍 Calgary

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