The Department for Work and Pensions is seeking a Work Coach in South West Scotland. This integral role focuses on providing direct assistance to help individuals secure employment and financial support. As a Work Coach, you will engage with a wide range of customers who rely on benefits like Universal Credit.

Through face-to-face and digital interactions, you will deliver compassionate support, guidance, and quality advice tailored to each customer's unique situation. Your work is pivotal in promoting stability and self-sufficiency among job seekers. Key Responsibilities:

- Guide customers in claiming Universal Credit and job-related advantages
- Offer tailored job search advice and resources
- Comply with the Equality Act 2010 in all interactions




- Establish trusting, motivational relationships with clients
- Assess and manage your caseload for effective support Requirements:
- Strong communication and active listening skills
- Empathy and a customer-centric mindset
- Ability to assist customers in a digital landscape
- Familiarity with local labor market trends
- Dedication to fostering an inclusive workplace Bring your dedication to customer service and support to the critical role of Work Coach with the DWP in South West Scotland.

📌 South West Scotland Work Coach Position (Saltcoats)
🏢 Government Recruitment Service
📍 Saltcoats