Become a Tech Support Specialist at Square 9, focusing on Level 2 and 3 support for advanced AI-driven document management software. Utilize your technical skills and passion for problem-solving to assist customers and resellers.

This role is geared towards those with entry-level experience in technical support, where you will troubleshoot software issues and communicate effectively. Collaborate with internal teams for fast resolutions while gaining exposure to Microsoft . Net technologies and developing your career in technical or management roles.

Key Responsibilities:

- Provide software support for customers and resellers
- Troubleshoot issues through internal ticketing systems
- Partner with development and QA teams for resolutions
- Maintain and author knowledge base articles
- Oversee multiple precision-focused support projects

Requirements:

- Entry-level experience in a customer-facing setting
- High School Diploma or equivalent
- Strong communication skills, both verbal and written
- Proficiency with Windows platform technologies
- Problem-solving abilities demonstrated in prior roles

Leverage your technical expertise at Square 9 to deliver top-notch customer support and advance your career.

📌 Tech Support Specialist at Square 9 (Winnipeg)
🏢 Valsoft
📍 Winnipeg