Switchboard Operator at Nova Scotia Health (Dartmouth)

Switchboard Operator at Nova Scotia Health (Dartmouth)

27 Sep
|
Nova Scotia Health Authority
|
Dartmouth

27 Sep

Nova Scotia Health Authority

Dartmouth

Take on a pivotal role as a Switchboard Operator within Nova Scotia Health in Halifax. This full time position emphasizes call management and patient assistance to enhance overall service quality. As a Switchboard Operator, you will oversee call reception and contribute to operational efficiency at Nova Scotia Health.

This role requires a Grade XII education plus strong communication and interpersonal skills. Familiarity with telecommunications equipment and emergency protocols is essential for the successful candidate in this permanent position. Key Responsibilities:

- Manage incoming calls to the hospital and direct appropriately
- Assist visitors at reception and provide directions
- Facilitate emergency exit procedures when needed
- Provide internal services like pager issuance and info sharing
- Aid patients with travel arrangements as required Requirements:
- Grade XII or equivalent educational background
- Relevant healthcare experience is a plus
- Knowledge of telecom systems and computer use
- Strong interpersonal and effective communication skills
- Ability to interpret and follow emergency procedures Be part of a dedicated team focused on excellence in patient care at Nova Scotia Health.

📌 Switchboard Operator at Nova Scotia Health (Dartmouth)
🏢 Nova Scotia Health Authority
📍 Dartmouth

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