Toronto Pearson Airport - Full Time Ground Transportation Officer

Position Details:

Position: Full Time Ground Transportation Officer

Site: GTAA - Toronto Pearson International Airport

City: Mississauga, ON

Shift Time: Rotating Continental (0730 - 1930 / 1930 - 0730)

Pay Rate: $19.30 - $19.88 / an hour

Internal Posting Date: September 25th, 2026

Internal Closing Date: October 2nd, 2026

External Closing Date: October 6th, 2026

: Working on assigned shifts, the Ground Transportation Guard – Taxi and Limo will oversee and manage the protected and orderly pick-up of customers using the Toronto Pearson Taxi / Limousine services. Specific duties include but are not limited to:

- Being alert and observant while being outside, standing or walking for an extended period of time in all weather conditions (Rain, Snow, etc.)
- Manage the flow of passengers into authorized vehicles through the inner curb-side location.
- At all times, assist, communicate and update the passenger with commercial vehicle status and/or inquiries
- Assisting and coordinating passenger queuing.
- Deliver the expected service in a consistent, predicable and courteous manner to both passenger and the driver.
- Identify and report commercial vehicle activity that contravenes the GTAA Rules and Regulations and Conditions of Permits for taxicabs and limousines.
- Maintain proper thresholds (number of vehicles required) for each terminal curb.
- Dispatch vehicle(s) to Arrivals curb as necessary to ensure equal wait times.
- Make arrangements for special vehicle requests (e.g. wheelchair accessible vehicles)
- Accurately monitor wait times of guests during peak times and provide a daily Peak Period Passenger Count and wait times.
- Assist with implementation of inclement weather line up




- Ensure work area is clear of obstacles (e.g. baggage carts)
- Maintain communications at all times with fellow Security Guards, Cliental and Paladin Managerial Staff.
- Respond immediately to any emergency and co-ordinate response accordingly based off established procedures.
- Perform duties and tasks assigned by the Security Leadership team and respond to the directions of the client; GTAA.
- Be observant and record all discrepancies, deficiencies and safety hazards/ concerns noted during patrols and take corrective action
- Be courteous and helpful in enforcing all company policies, procedures, rules and regulations.
- Maintain the highest standard of security at all times, being professional in attitude, appearance and application.
- Perform security duties in accordance with established procedures. Ensure they are being conducted within the limitations of any federal, provincial and municipal laws.

Prerequisites:

- Valid Security License for the province of Ontario
- Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
- English (oral and written) fluency is a must
- Previous experience in security, law enforcement, or a related field preferred.
- Pervious Customer Service Experience required
- Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
- Applicants lacking these certifications can opt into Paladin's UoF/MOAB Certification program prior to their onboarding training to ensure they meet the requirements of the position
- Please be aware: The UoF/MOAB Certification is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
- Authorized to legally work in Canada

Why Choose Paladin?

- Enjoy financial flexibility with on – demand, daily pay

📌 Toronto Pearson Airport - Full Time Ground Transportation Officer (Mississauga)
🏢 Paladin Security
📍 Mississauga