Sales AssociateSales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is directly tied to sales volume resultsBenefitscompetitive total compensationa generous employee discountpensionhealth & dental benefitstuition assistancecontinuous learning and developmentSpecific responsibilities include (but are not limited to) the followingConsistently deliver extraordinary service to all customersExceed all sales and service goals and targetsBuild a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clientsAttend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminarsPerform floor recovery, visual merchandising, price change, and related sales support tasksCommunicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etcResolve all customer service issues and partner with selling management on any issues outside of guidelinesComply with all Health & Safety policies and requirementsEnsure compliance with privacy policies, regulations, and cyber security measures.Perform other duties, as assignedThe ideal candidateMinimum of 4+ years experience in a commission-based luxury sales environmentConsistent sales performance with demonstrated results in achieving and exceeding sales quota requiredAbility to work a flexible schedule including evenings,



weekendsand holiday availabilityHighly collaborative; working with and through others in a team-oriented environmentLeverages social media platforms to promote themselves as a fashion influencer and build personal brandSkilled at using multiple channels of technology to strengthen existing relationships,drive new client acquisition &stay connectedProactively reaches out to clients to share a curated view of new receipts that are aligned with their clients fashion preferencesHas a strong understanding of current and emerging trends in fashionPossesses broad range of product knowledge across all merchandise categories in the storeTakes initiative to stay informed on new merchandise deliveries across all commodities to maximize selling potentialThe measures of successContribution to financial objectivesIndividual objectives linked to the achievement of department goalsFeedback from internal and external clientsReason: Existing VacancyHolt Renfrew is an equal chance employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process.



All requests are confidential and used only to meet candidate needs.ValuesWe are Canada's FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so. We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE.No other brand has this combination of traits, and they give us our strong point of view and set us apart. Magenta Own and elevate Magenta so that it is synonymous with the brand. Canadian Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage. Sustainability Be a leader in sustainability and ignite the possibility of positive change in others.Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet. Personal Service Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts. Our reach may be global, but our Values remain proudly Canadian. They are meaningful to us and guide how we work together and interact with our communities. Warmth Be open, welcoming, and respectful to others. Unity We are one team, one community, sharing one planet. Passion Passion is what drives us to be curious and think creatively. Excellence We constantly encourage ourselves to be better.

📌 Sales Associate - Women'S Footwear (Mississauga)
🏢 Holt Renfrew
📍 Mississauga