Util-Assist Inc. is seeking a Power & Customer Care Specialist for a 1-year contract to deliver exceptional customer service for utility billing inquiries and outage management. The role involves supporting customers via phone, WebChat, and SMS while contributing to SecureAssist security monitoring.
You will handle account questions, guide move-in/move-out processes, and ensure timely, accurate responses in a quick-paced, hybrid environment. 3-5 years in a contact centre is preferred.
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📌 Power & Customer Care Specialist — Hybrid, Flexible Hours (Newmarket)
🏢 Util-Assist
📍 Newmarket
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