Library Client Service Associate - Saskatoon Campus (Casual 2026-27)Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.Please see Special Instructions for more details.Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech's strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.Competition NumberCompetition Number P17571Posting TitlePosting Title Library Client Service Associate - Saskatoon Campus (Casual 2026-27)ClassificationClassification Band 2LocationLocation Saskatchewan Polytechnic Saskatoon CampusOther Location(s)Other Location(s) Saskatchewan Polytechnic Saskatoon CampusBuildingOther BuildingDate PostedDate Posted 08/11/2026Closing DateClosing Date 06/30/2027JIQ #JIQ # 032Start DateStart Date 07/02/2026End DateEnd Date 06/30/2027Open Until Filled NoOngoingOngoing NoCategory of workCategory of work CasualBargaining UnitBargaining Unit Professional ServicesHours of WorkHours of Work To be AssignedSalary RangeSalary Range $20.53 to $24.53 per hourTemporary Market StipendTotal Assigned days (AC) / Total Hours per biweekly pay Less than 30 occasions. Specific hours are as assigned.Currently looking for applicants able to work daytime hours.May also include evening and weekend hours.Posting StatusPosting Status OpenSpecial Instructions to ApplicantsSaskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech's strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.Job Duties/Qualifications, Skills and Abilities(QSA)1.



Greet and welcome everyone to the library2. Provide proactive client-focused service by anticipating client needs and by ensuring the highest standards of client service are met to create a welcoming environment3. Maintains client relationships by responding to basic library reference help and documenting action4. Proactively prepares for customer inquiries by studying products, services and customer service processes5. Assists clients in signing materials in and out6. Show clients how to use technology throughout the library7. Assists with events and tours under the direction of a supervisor according to established standardized event/program guidelines8. Shelving, sorting, and processing materials9. Maintaining attractive, welcoming, and inviting library spaces (I.E., tidying and cleaning)10. Refer students to library resources to meet their needs11. Provide technical assistance with library equipment and technology12. Take payments for library fine and fees13. Provide assistance with tracking and updating library usage data14. Assist with client's lab/study room bookings15. Handling cash.16. Provide basic clerical supportQUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCESpecific AccountabilitiesDutiesRequired Qualifications, Skills and Abilities (QSA)1. Minimum six (6) months experience in a customer service environment2. Grade 12 with supplementary training or experience in technology3. Basic knowledge of Microsoft Office4. Basic Internet5. Basic working knowledge of computers and related office equipment6. Effective oral communication skills including basic telephone and customer service experience7. Effective time management and organizational skills8. Knowledge of automated system software (client databases, inventory etc.)9. Handling cash and use of a digital cash register10. Ability to work alone11. Attention to detail12.Demonstrates understanding and valuing Equity, Diversity, and Inclusion.Desired QSACreating honest, trusting,



and successful working relationships with others (inside and outside the organization) by consistently demonstrating competence and reliability in job performance, and representing what is best about the organization through demonstrated principles, actions, and communications.Taking the initiative to consistently meet or exceed (external and internal) customer expectations and specifications.Working with others to share expertise and achieve outcomes that benefit the organization; stepping in to fill necessary roles that others are unable or unwilling to do; demonstrating solid communication skills to others on the team through active listening, summarizing, facilitating and "bridge building".Representing the organization to outsiders; participating in civic activities as the organization`s representative, presenting the organization`s position in difficult, issue-related areas and providing information to others/outside associations that enhances the organization`s profile in the community.Demonstrating self-motivation; effective performance is driven from within rather than being conditional on pressure from external factors (e.G. boss, peers, subordinates, deadlines, crises, etc.).Developing and maintaining an effective and constructive network with others inside and outside the organization (partners, stakeholders, customers, vendors, contacts, peers, etc.,) who may be helpful in achieving work-related goals that contribute to organizational success.The ability to understand, use and manage personal emotions to positively influence others, relieve stress, communicate effectively, demonstrate empathy, overcome challenges, and defuse conflict.Taking responsibility for clarifying the expectations of others; acknowledging how personal decisions, actions, and standards of performance influence work accomplishments; accepting responsibility for work accomplishments; and recognizing changesrequired to achieve better results going forward.Posting Supplemental QuestionsRequired fields are indicated with an asterisk (*).* How did you hear about this position?Saskatchewan Polytechnic Careers SiteNewspaperLinkedInWorkopolisSaskJobs.CaSocial MediaPersonal ReferralOtherIf you answered 'Other' above, please specify source here: (Open Ended Question)

📌 Library Client Service Associate - Saskatoon Campus
🏢 Saskatchewan Polytechnic
📍 Saskatoon