Take the lead at Roots as a Team Lead and drive exceptional customer experiences through dedicated team management. Embrace the culture of quality and teamwork in a thriving retail setting.This Team Lead position is crucial for maintaining effective operations and enhancing sales associate performance at Roots. You will model best practices in selling, provide support during managerial absences, and ensure a seamless customer journey. Strong leadership and communication skills are vital for this role.Key Responsibilities:Facilitate daily store operations and team tasksPromote a customer-focused culture within the storeProvide ongoing coaching and feedback to team membersAssist with onboarding new associates and trainingMonitor team performance and operational efficiencyRequirements:Minimum 1 year retail experience, preferably in luxuryAbility to lead and motivate sales associatesProficient with POS management and reportingAvailable for versatile shifts, including weekendsDeep passion for creating remarkable customer experiencesDrive team success and retail excellence as a vital member of the Roots team.

📌 Team Lead Role At Roots Retail (Cambridge)
🏢 Roots
📍 Cambridge