WHO YOU AREYou're business-minded and result-driven with a customer focusYou have experience working in a customer- and commercial-oriented businessYou're open to change and a high level of flexibility with a high ambition to work in a team environmentYou can take personal initiativesYou can prioritize and organize personal work duties to make the most productive use of time availableYou're creative with attention to detailYou have a good knowledge of the IKEA product rangeYou can use power tools and craftmanship in product assemblyYou're customer service minded – with the right attitude and behaviour to actively help customers to buyYou can prioritize daily tasks based on need and volume and work under pressureYou have an operational understanding and logical thinkingYou have good communication, interpersonal and influencing skillsYou're flexible with a readiness to changeYou can work well both in a team and individuallyYou have a good knowledge of the IKEA product rangeYou have a good understanding of merchandising techniques and how to create a commercially attractive As-Is offerYou have a good understanding of customer behaviour in an omnichannel retail environmentYou have a good knowledge of the waste management and sustainability principlesYou have a good knowledge of using IT systems and other tools in daily work dutiesYou have a good knowledge of functions within the IKEA unit and how they contribute to the product recovery, quality and safety processesYou have a good knowledge of the store's product recovery, quality and safety processesYou have a basic understanding on how each workflow within recovery and quality affects the units profit and lossYOUR RESPONSIBILITIESTake necessary action on products to give them a second chance, through As-Is Selling, Repackaging or spare parts managementPresent and Sell IKEA products in As-Is using a strong commercial expression, selling these products with pride,



and setting relevant prices that are attractive to customers yet still generate the best results for the businessAlways consider the sustainability impact when deciding when and how to recover productsRepresent and be an ambassador for product recovery, quality, and safety awareness in the unitWork closely with the different functions in the unit to ensure that common working routines and processes are followed related to product quality, safety and recoverySupport and execute the product quality and safety related tasks in the unit to constantly improve customers' product quality perception of our IKEA productsTOGETHER AS A TEAMSome would call us idealists who want to change the world, but we are firm believers that we actually can have a positive impact on people, society and planet. We put our heads together to solve the big questions: how IKEA products can become circular by using material and resources in the best way, how to improve the lives of the people who create our products, and how IKEA can benefit the communities where we operate.Why you will love usHere at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That's why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:Wellness days (in addition to your vacation days!)Extended health, dental, and vision coverage (for you and your family)RRSP with IKEA contribution matching optionsEligibility for our annual IKEA bonus incentive planFlexible spending accountLife insuranceMerchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)Parental leaveBereavement leaveEmployee assistance program (that helps you support your mental, physical, and financial wellbeing)P.S. In the IKEA world, this position is officially referred to as: Product Quality & Recovery Co-workerThe starting rate/ salary for this position is 20.15 CAD

📌 Product Quality And Recovery Co-Worker (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 IKEA
📍 Riviere-des-Prairies—Pointe-aux-Trembles