Kiokii Inc. is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 25 stores across North America to-date and more to come!Our Fairview Point Claire store is looking for enthusiastic applicants to join our team as an Assistant Store Manager.About the RoleAs an Assistant Manager, you play a pivotal role in ensuring smooth day-to-day operations, supporting the team, and driving business success. Including but not limited to...Support the management of shift schedules to maintain adequate staffing levels and ensure smooth operationsSupervise daily store activities and staff performance, ensuring effective operations to drive salesEffectively communicate and implement plans to associates on upcoming sales targets, company initiatives, ongoing promotions, and marketing strategies to ensure that they are well-informed and aligned with business objectivesProvide clear instructions, answer questions, and offer guidance to maintain consistency and foster a positive and supportive environmentLead the team by example in delivering outstanding customer service and best practicesAddress customer complaints promptly and professionally,



striving for a positive resolution to maintain customer satisfaction and loyaltyAssist in the recruitment, training, and onboarding of new team membersServe as the primary point of contact in the Store Manager's absence, ensuring that all tasks are carried out and in line with company standardsWhat We're Looking ForA strong track record with 3 years of retail experience, including at least 1 year in a store management positionPassionate about the Asian beauty industry, dedicated to continuous learning, sharing expertise, and staying up to date with the latest products and trends to lead staff and enhance the customer experienceSkilled in effective communication and building strong interpersonal relationshipsDemonstrated solid leadership and store operation capabilitiesProven problem-solving skills and ability to handle customer complaints effectivelyAbility to work in a fast-paced and dynamic retail environmentAbility to balance operational efficiency with team developmentVacancy type: BACKFILLKiokii Inc. is an equal opportunity employer. If you require accommodation during the interview process, please contact Human Resources.The Company utilizes AI-assisted technology in the initial screening of resumes to enhance efficiency and consistency in the recruitment process. This technology does not make hiring decisions independently. All applications are subject to human review prior to any employment decision.

📌 Assistant Store Manager (Pointe-Claire)
🏢 Kiokii and...
📍 Pointe-Claire