Love diving into complex technical puzzles and supporting enterprise IT environments?We’re hiring aJr. Systems Analystwith a leading technology services provider delivering high-impact infrastructure, cloud, and data protection solutions across North America and beyond.You’ll be part of a dynamic Technical Services team supporting diverse client environments, resolving challenges across virtualization, networking, storage, and security, all while building a career grounded in growth, innovation, and teamwork.Who You AreYou’re a curious, adaptable IT professional who thrives in fast-paced environments and loves learning new technologies. You take ownership of challenges, communicate clearly with technical users, and find satisfaction in seeing systems perform flawlessly because of your work. You’re proactive, eager to grow, and ready to make an impact from day one.Work TypeLocation:Woodbridge, ONRotating Shifts:The Technical Services team operates on a rotating shift schedule (every 5 weeks), with a mix of onsite and remote workVacancy Type: This role reflects an existing vacancyWhat You’ll Do (Your Superpowers)Provide Tier 1–2 technical support using ServiceNow, resolving tickets for enterprise clients and IT professionalsTroubleshoot infrastructure issues across virtualization, networking, and storage technologiesCollaborate with senior engineers on escalations and client troubleshootingGain hands‑on experience with technologies such as VMware, Cisco, EMC, Palo Alto, and CitrixCommunicate effectively with clients through ticketing and portal systems (no direct call queue)Participate in structured onboarding and technical training to expand your expertiseContribute to internal documentation, process improvement, and change management initiativesDevelop a strong understanding of data protection, networking,



and security systems over timeWhat We’re Looking For (Our Wishlist)2+ years of technical support/datacenter support experience within an enterprise or Managed Services environmentStrong understanding of Windows Server administration, Active Directory, and Group Policy managementHands‑on familiarity with virtualization technologies such as VMware or Hyper‑VFoundational knowledge of TCP/IP networking, subnetting, routing/switching concepts, and VPN technologiesExperience working with firewalls, security appliances, or endpoint protection platforms (e.G., Palo Alto, Fortinet, Cisco Secure)Exposure to storage technologies (SAN/NAS), data protection, or backup/recovery systems (Veeam, Dell EMC, etc.)Practical experience with ITSM platforms like ServiceNow, and a good understanding of SLA‑based ticket managementProficiency with PowerShell or scripting fundamentals for task automation and system checks is an assetWhat Makes This Role ExcitingTechnology Variety– Work across infrastructure, networking, storage, and security — no two days are the sameCareer Growth– Clear path toward Systems Analyst and Engineer roles, with access to training and certificationsSupportive Culture– Join a collaborative, fast‑moving team that values curiosity, initiative, and innovationWork‑Life Balance– Versatile shift rotations designed for balance and personal growthSalary and BenefitsSalary:$50,000 – $65,000 + 10% bonusVacation: 3 weeksComprehensive Health Benefits:employer paid health, dental, and vision coverage to support your health and well‑beingPerks:Team events, ongoing learning opportunities, and professional development programsReady to Launch Your IT Career? Apply Now!We’re proud to support diversity and inclusion. Need accommodation during the hiring process? Just let us know - we’re here to help.AI Use Disclosure:STACK IT uses AI‑enhanced tools to support initial candidate screening and interview note analysis. All assessments and hiring decisions remain human‑led.#J-18808-Ljbffr

📌 Jr. Systems Analyst - C$50,000 - C$65,000 A Year (Toronto)
🏢 Stack IT
📍 Toronto