Assistant General Manager (AGM)Modern Steak | Calgary, ABFull-Time | ManagementAbout Modern SteakModern Steak is a premium Calgary steakhouse built around exceptional Alberta beef, genuine hospitality, and a modern approach to the traditional steakhouse experience.We are looking for an experienced Assistant General Manager who understands that great restaurants are built through strong leadership, consistent standards, attention to detail, and a team that is engaged and accountable.This is a hands-on leadership position. We are looking for someone who is equally comfortable leading a busy service, coaching a team member, connecting with guests, reviewing labour and sales, and working alongside the General Manager to continually improve the restaurant.The RoleAs Assistant General Manager, you will work closely with the General Manager and Chef team to oversee the day-to-day operation of the restaurant.You will be a visible leader on the floor and play a key role in developing the front-of-house team, maintaining service standards, driving sales, controlling costs, and ensuring every guest receives the level of experience expected from Modern Steak.This is not a desk-management position. You will be present, engaged and actively leading during service.Key ResponsibilitiesLead and oversee daily front-of-house operationsAct as Manager on Duty and take ownership of the restaurant during assigned shiftsMaintain Modern Steak's service, hospitality and presentation standardsLead pre-shift meetings and communicate clear priorities to the teamCoach, develop and hold team members accountableAssist with recruiting, onboarding, training and ongoing employee developmentBuild a positive, professional and performance-driven workplace cultureDevelop strong relationships with guests and recognize regular clienteleProactively manage guest concerns and service recoverySupport reservation management,



table flow and overall guest experienceWork closely with the culinary team to ensure strong communication between FOH and BOHMonitor sales, labour, productivity and operating costsAssist with scheduling and labour management based on forecasted business levelsIdentify opportunities to increase sales and improve restaurant profitabilitySupport wine, cocktail, food and service trainingMaintain restaurant cleanliness, organization and overall physical standardsEnsure compliance with Alberta liquor regulations, food safety requirements and company policiesAssist with inventory, ordering and administrative responsibilities as requiredSupport special events, wine dinners, private dining and restaurant programmingHelp the General Manager execute company initiatives and continuously improve the operationWho We're Looking ForThe right candidate is an experienced hospitality professional who genuinely enjoys restaurants and understands what it takes to operate at a high level.You are confident without being arrogant, accountable without being negative, and able to establish standards while still building a team people want to be part of.You understand the difference between simply managing a shift and leading a restaurant.Ideally, You Have:3+ years of restaurant management or senior supervisory experienceExperience in an upscale, premium-casual,



fine-dining or high-volume restaurant environmentStrong leadership and people-management skillsExcellent guest-recovery and problem-solving abilitiesStrong understanding of restaurant labour and cost controlsExperience with scheduling and staff developmentStrong food, wine and beverage knowledgeExcellent communication and organizational skillsAbility to remain composed and make good decisions during high-volume serviceA genuine passion for hospitality and creating memorable guest experiencesProServe certification or ability to obtain itAvailability to work evenings, weekends and holidays as requiredWhat Success Looks LikeA successful AGM at Modern Steak:Builds a strong, engaged and accountable teamLeads from the floor rather than from the officeKnows what is happening in the restaurant at all timesDevelops employees instead of simply directing themCreates regular guests, not just transactionsProtects service standards even when the restaurant is busyUnderstands the numbers and takes ownership of resultsCommunicates effectively with both FOH and BOH leadershipNotices the details before a guest has to point them outBrings solutions when problems ariseMakes the restaurant better because they are thereWhy Modern Steak?Contemporary Steak is an established Calgary restaurant brand with a strong reputation, a premium product and a commitment to showcasing Alberta beef.For the right hospitality professional, this position provides an opportunity to take on meaningful operational responsibility, develop as a senior restaurant leader, and build a long-term career with a growing hospitality company.We are looking for someone who wants more than their next restaurant management job.We are looking for someone who wants to help lead a great restaurant.Job Type: Full-timePay: $55,000.00-$59,500.00 per yearBenefits:Dental careDiscounted or free foodExtended health carePaid time offStore discountVision careWork Location: In person

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