Experience: 2 years to less than 3 years Education: College/CEGEP Experience: 2 years to less than 3 years or equivalent experience Tasks Motivate staff Plan and organize daily operations Determine and establish office procedures and routines Schedule and confirm appointments Answer telephone and relay telephone calls and messages Answer electronic enquiries Order office supplies and maintain inventory Greet people and direct them to contacts or service areas Set up and maintain manual and computerized information filing systems Perform data entry Provide customer service Perform basic bookkeeping tasks Conduct performance reviews Organise day-to-day business operations