Support business performance through learning as a Customer Success Manager at Seertech. French fluency is required for facilitating partnerships and enhancing customer experiences.As a key member of the success team, you will maintain a portfolio of strategic enterprise customers, providing them with consistent support and guidance. Your focus will be on building trust, understanding client objectives, and ensuring effective adoption of Seertech's learning solutions. You'll drive their business success while safeguarding solid relationships.Key Responsibilities:Establish and nurture relations with key customer stakeholdersCoordinate Executive Business Reviews annually or bi-annuallyProtect customer health by monitoring engagement levelsFacilitate training initiatives to maximize platform benefitsCollect customer insights for continual improvementRequirements:5–7+ years in Customer Success within B2B SaaSFluent in French for effective interactionStrong interpersonal and communication skillsProven ability to manage multiple accountsFamiliarity with Learning Management Systems a plusEnhance customer success and foster valuable learning connections with Seertech.

📌 Seertech Customer Success Management Role (Quebec City)
🏢 Seertech Solutions
📍 Quebec City