Are you looking for a fun, fast-paced environment where you can lead a team and create unforgettable guest experiences? Do you thrive in a hands-on role where no two days are the same? We’re looking for a Team Leader to join our growing team and help deliver exceptional service across all areas of the centre.

The Why...

• 50% off food when you are working


• $1 bowling


• Ongoing training and development, with the opportunity to quick track your career


• Access to our in-house management training programs


• Mental health support benefits

The What...

As a Team Leader, you’ll support the management team in the day-to‑day running of the centre during scheduled shifts. As a Team Leader, you will deploy the team and delegate tasks to create the Splitsville experience for our guests by providing WOW experiences and maintaining a clean and comfortable centre environment. You will be responsible for modelling and acting in accordance with Splitsville core values and best of all, you’ll be part of a company that is consistently rated as a great place to work and the people here love what they do.

• Lead shifts and support daily operations across all departments


• Deliver exceptional, friendly guest service both in-person and over the phone


• Demonstrate robust leadership by coaching, motivating, and developing team members


• Assign tasks, monitor performance, and provide real‑time feedbackEnsure all areas meet Splitsville standards for cleanliness, presentation, and safety


• Support team scheduling, breaks, and shift transitions


• Handle guest concerns professionally and resolve issues promptly


• Drive sales through upselling, promotions, and team target setting






• Assist in controlling labour and operating costs in line with business needs


• Ensure compliance with company policies, including cash handling and health & safety procedures


• Complete all required checklists, reporting, and shift summaries


• Oversee booking systems and ensure accurate guest data entry


• Coordinate team communication to ensure seamless guest flow and event execution


• Maintain strong knowledge of food, beverage, and service offerings


• Support stock control, inventory management, and audit standards


• Ensure all guest experiences—from parties to casual visits—run smoothly

The Who…

The be a successful Team Leader, you’ll have:

• Previous experience in a guest-facing, hospitality, entertainment, or leisure environments


• Strong communication and leadership skills


• A passion for delivering memorable guest experiences


• Ability to work both independently and as part of a team


• Flexibility to work varied shifts, including evenings and weekends


• Confidence working in a fast-paced environment


• Smart Serve (ON), Serve it Right (SK), Pro Serve (AB), Serving it Right (BC)


• Food Handlers Certificate

Company Overview

Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one‑of‑a‑kind experience.

At Splitsville, we value diversity and inclusion, and we’re committed to creating a working setting that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.