Step into a critical leadership role at Utilities Kingston as the Customer Care and Communications Manager. Your focus will be on strategic communications and improving customer interactions across multiple utility services.This full-time, permanent position requires a dynamic leader to enhance organizational reputation and community engagement. Utilize your expertise in public relations and crisis communications to steer initiatives that support corporate goals and positive customer experiences.Key Responsibilities:
- Develop strategic communications and public relations plans
- Manage issues and crisis communications effectively
- Oversee the customer experience and service standards
- Cultivate relationships with media and community partners
- Monitor customer feedback and industry trendsRequirements:
- Degree in Communications, Public Relations, or similar
- 3-5 years of relevant experience in corporate settings
- Class G driver’s license required
- Advanced skills in digital communications and stakeholder management
- Solid leadership capabilities in team developmentDrive customer care excellence and strengthen community relationships at Utilities Kingston, a leader in utility services.#J-18808-Ljbffr

📌 Utilities Kingston Customer Care Leader
🏢 The MEARIE Group
📍 Kingston