Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We're a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!Our core valuesIntegrity – We do what's right, even when no one is looking.Improvement – We do it well. Then we do it better.Caring – We put ourselves in others' shoes.Authenticity – We like people, not pretense.Determination – We kick down walls.Are you a strategic leader with a passion for building strong teams and driving growth? Do you thrive in fast-paced environments where collaboration and execution matter? Trail Appliances is looking for a District Sales Manager, Business Development to lead and expand our Multi-Family Builder Sales team across BC.Reporting directly to the Director of Multi-Family Sales, you'll combine hands-on leadership with disciplined sales execution—overseeing team performance, implementing structured processes, and partnering across departments to deliver exceptional client experiences and achieve ambitious business goals.We're looking for a driven, results-focused leader who brings energy and accountability to your team. You balance a strong competitive edge with a professional, approachable style, building trust and collaboration across teams. You motivate others, remove obstacles, and keep deals moving forward. With a background in high-performance environments and a proven track record in sales, you're ready to lead and develop a successful,



high-performing team.ResponsibilitiesLead and drive business development for a team of Builder KAMs, setting transparent expectations for performance, accountability, and service excellenceCreate and implement standardized sales processes, workflows, and best practices across the regionConduct quarterly sales reviews with each KAM and lead bi-annual supplier learning sessionsManage and elevate team performance through coaching, one-on-ones, performance reviews, and development plansAnalyze sales activity, pipeline health, margins, and forecasting accuracy, leading quarterly business reviews to drive accountability and resultsPartner with the Director of Multi Family Builder Sales on recruitment, onboarding, training, and retention initiativesDrive consistent ERP usage and data integrity for accurate reporting and decision-makingOversee quoting, pricing, and contract execution to ensure accuracy, consistency, and profitabilityManage expense budgets aligned to strategic market opportunitiesResolve escalated client, operational,



and credit-related issuesCollaborate cross-functionally to ensure seamless project executionCo-facilitate the annual sales meeting and support regional sales planningExecute the Strategic Annual Sales PlanQualificationsProven experience managing and coaching sales teams in residential construction or complex B2B environmentsStrong leadership and performance management capabilities with a track record of delivering results through teamsExperience implementing structured sales processes and driving disciplineStrong business acumen with analytical and decision-making skillsExperience with CRM systems, reporting, and forecasting toolsExcellent communication, organizational, and interpersonal skillsAbility to manage multiple priorities and deliver under deadlinesA true hunger for success: not only loves to win, but equally hates to loseBonus PointsExperience in the appliance, developer, or construction supply industryExperience building and leading regional sales teamsExposure to change management or sales transformationCross-functional leadership in matrixed organizationsPost-secondary education in business or related fieldWho You'll Work WithDirector of Multi Family Builder SalesKAMs and internal management teamsOperations, logistics, delivery, and client service teamsBuilders, developers, installers, and industry partnersSuppliers and vendorsWork EnvironmentOffice-based with regular field presence across the Lower MainlandFull-time schedule with flexibility based on business needsEvening and weekend industry events as requiredModerate regional travelWhy Join TrailCompetitive salaryExtended health benefitsPPE allowanceGenerous employee discountsCareer development opportunitiesEmployee recognition programCompany events and volunteer initiativesA fun, dynamic environment where your strengths and personality shineWe inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

📌 District Sales Manager, Business Development Multi-Family Builder Sales (Surrey)
🏢 Trail Appliances BC
📍 Surrey