ResponsibilitiesEngineer with 4-8 years of experience in OT (Operational Technology) and ITExperience with SCADA/PLC based control systemsPLC/SCADA troubleshooting and debugging experienceTroubleshooting of electrical, PLC, and HMI systemsInterfacing with real-time database applications to manage critical production informationPrior Experience in Operation & Maintenance support of various interdependent system specifically interaction between IT and OT technologiesAnalyse and correlate Business Process Vs IT processes Vs TechnologiesApply ITIL concepts while handling incidents, problems, changes, and requestAssist to resolve and performing preventive analyses on day-to-day issues and suggest improvements related to business user related queriesCoordinate with various teams, analyse root cause and assist in productive resolution of all production issues/processesMonitor, highlight and escalate the issues for production systemsDevelop,



document and train others on OT/IT systems and best practice proceduresVendor management and coordination to ensure SLA adherence for production systemAnalyse the business processes and ensure compliance to all controlled processes according to business requirementsCoordinate with different internal and external stakeholders along with third party vendors and ensure effective and seamless communicationShould be flexible and enthusiastic to learn new systemsQualificationsKnowledge of PLCs (e.G., ControlLogix, Modicon, Siemens S7) is an assetKnowledge and experience with Ignition, Rockwell FactoryTalk View, Wonderware Intouch or other HMI platforms is an assetAbility to read electrical schematics is an assetGood to have prior experience in Airport or transport industryFamiliarity with IT/Networking and database applications is an assetGood to have knowledge andexperience with Programming (C, C#, VBA, SQL or other languages)Knowledge of ITIL V4 (Certification Preferred)

📌 Product Engineer (Mississauga)
🏢 TechDigital Group
📍 Mississauga