About YouAt your core, you should be passionate about helping people. We work with a diverse group of people to help our most vulnerable friends transition out of homelessness and into their new home through the Housing First program and human connection is a must. You are excited about unboxing and finding treasures. You enjoy cleaning, sorting, organizing, and also possess the ability to have tough conversations with donors when we can not take donations that align with our mission.What You'll DoThis role is responsible for representing Find as the primary contact with donors at the Donor Door, sorting and taking in donated items and ensuring they are placed in their appropriate areas according to established standards. This includes but is not limited to:Welcomes donors to Find with a smile and within ten (10) seconds of their arrival in a helpful and friendly fashion.Carries donations and/or assists donors with donations.Notifies donor of what can and cannot be accepted, explain why donations must be refused and provide alternative donation options in the area.Sort and direct items received into proper designated areas and binsEvaluate household items for quality, condition, and visual appearanceClean and repair items as per established policies and procedurePrice items by following established pricing guidelines and affix price tags to items as requiredMaintain store and department cleanliness by sweeping,



dusting and removing unusable itemsEnsure the functionality of electronic/mechanical itemsLoad/unload furniture safely utilizing all required materials and/or equipment/straps availableProcess hard furniture by cleaning/dusting/minor repairs as requiredPerforming furniture inspections as provided by in-house training, showing discretion and professionalism in accepting or denying donationsSafely using tools to repair, tighten or disassemble furnitureParticipate in established training and maintain WHMIS safety and paperwork requirementsCover donation doors to assist donors with their items. Removing items from vehicles and into our warehouse in a safe and skilled mannerAdditional Duties as assigned.Must HavesMinimum of High School or GED equivalentOpen and transparent communication skills – written and verbalAvailability Monday through Sunday with flexibility to work evening as requiredExperience in excellent customer serviceAbility to work in steel toe shoes/bootsAbility to work inside and outside in all weatherAbility to lift up to 50 lbsAbility to stand for long periods of timeSolid analytical, critical thinking and problem-solving abilitiesClear criminal record checkNice To HavesExperience and understanding of Indigenous culture and traditions is an asset.Working knowledge of the state of homelessness in Edmonton and across the country is an asset.Working knowledge of Occupational Health and Safety ProtocolsFind's Work CultureInnovative -- innovative and outside of the box thinkersPeople-oriented -- supportive and openTeam-oriented -- cooperative and collaborativeFun and Focused – We work hard, and we play hardGoal-oriented – We will end homelessness in Edmonton.

📌 Processing Associate - Specialty (Donor Door) - Cas (Edmonton)
🏢 Homeward Trust Edmonton
📍 Edmonton