Be a part of the FutureChoice team at Manulife as a Sponsor Support associate in a hybrid setting. Focus on enhancing client service through dedicated operational support and administrative efficiency.This role is essential in aiding client-facing teams with back-office functions, optimizing their interactions with customers. As you grow within the position, you will gain exposure to various operational aspects and increase your involvement in the end-to-end client experience.Key Responsibilities:Execute back-office administrative tasks for service deliveryManage quality checks and compliance for sponsor transactionsResolve inquiries with your expertise and sound judgmentMaintain organized documentation for efficiencyContribute to continuous improvement efforts in serviceRequirements:Minimum 2 years of relevant customer service experienceStrong communication and reliability under pressureAbility to navigate complex customer needs effectivelyDetail-oriented and skilled at multitaskingSelf-starter with a driven, ownership mindsetSupport Manulife's mission by bringing your client-focused service skills to the role!

📌 Client-Focused Support At Manulife (Ottawa)
🏢 Manulife
📍 Ottawa