Lead the guest experience at The Westin Toronto Airport as a Guest Service Manager. Drive service standards, manage front desk operations, and enhance guest satisfaction in a renowned hospitality setting.As a Guest Service Manager, you will help oversee the essential functions of front desk operations and ensure a welcoming workplace for all guests. This role demands a remarkable service mindset, effective communication skills, and the ability to train and manage staff efficiently.



You will play a key role in creating a cohesive team atmosphere while addressing guest needs and maximizing hotel performance.Key Responsibilities:Direct daily front desk operations and staff trainingSchedule work based on labor costs and occupancy forecastsProcess guest transactions following hotel protocolsAssist guests and manage service requests promptlyPromote and inform guests of hotel amenities and servicesRequirements:High school diploma or equivalent with supervisory experienceFluent in English; knowledge of other languages is beneficialAbility to stand and lift heavy items as neededStrong mathematical and problem-solving skillsWillingness to work flexible hours including nights and weekendsJoin The Westin Toronto Airport to enhance the guest experience with your service expertise and management skills.

📌 Guest Service Manager Position In Toronto
🏢 Marriott International
📍 Toronto