Grow your career as a Technical Support Engineer in a hybrid mode in Halifax. This position allows you to tackle technical challenges while enhancing your skillset in a supportive team.As a Technical Support Engineer with a technology solutions provider, you will have the opportunity to work in a hybrid capacity, engaging with customers to resolve technical issues effectively. This full-time role is suited for those with customer service or IT support backgrounds, providing ongoing training to expand your technical knowledge. You'll play a pivotal role in ensuring customer satisfaction through professional support.Key Responsibilities:Offer first line technical support via phone, email,



and remote toolsInvestigate and resolve a range of technical issuesLog and maintain detailed records of support interactionsCommunicate effectively with customers during resolutionCollaborate on system checks and maintenance improvementsRequirements:Proven problem-solving skills with a logical troubleshooting approachStrong communication abilities for customer engagementEffective organizational skills for handling multiple tasksKnowledgeable in Microsoft Office applicationsOpenness to learning new technologies and toolsBecome part of a dynamic support team that values continuous improvement and technical expertise.

📌 Technical Support Engineer - Hybrid Role (Halifax Regional Municipality)
🏢 Impression Recruitment
📍 Halifax Regional Municipality