Company OverviewOur menu draws on the timeless tenets of Italian cooking: simplicity, quality ingredients and skilled preparation. We partner with local farmers and producers here in Ontario to showcase the best seasonal ingredients while honouring Italian tradition. By combining the flavours and techniques of Italy with the freshness of our local community, we offer dishes that are both authentic and accessible.In every dish we strive to honour Italian tradition while offering a taste that feels fresh and thoughtfully crafted—served with a touch of Lenny's playful charm. Join us and savour la dolce vita one bite at a time.Position SummaryLenny's Cafe, opening this fall, is seeking a hands-on, motivated, and operationally strong Café Leader to oversee day-to-day café operations and lead both front-of-house and kitchen teams. This role is responsible for ensuring exceptional customer experience, maintaining operational standards, supporting staff development, and driving a positive, efficient work environment.The ideal candidate is a natural leader who thrives in a fast-paced café setting, leads by example, and is comfortable balancing customer service, team leadership, food quality, and operational execution.Key ResponsibilitiesLeadership & Team ManagementLead, coach, and support front-of-house and kitchen team membersFoster a positive, professional, and team-oriented workplace cultureAssist with hiring, onboarding,



and training new employeesMaintain calm and professionalism during rush periodsHelp organize daily prep lists and prioritize tasksStep into various roles as needed during busy periodsDaily Café OperationsOversee daily opening, service, and closing proceduresEnsure smooth coordination between front counter and kitchen operationsMonitor workflow and adjust staffing or priorities during peak periodsSupport hands-on operations during busy service timesMaintain high standards of food quality, presentation, and customer serviceCustomer ExperienceEnsure every guest receives friendly and efficient serviceHandle customer concerns professionally and promptlyBuild strong relationships with regular customers and promote a welcoming atmosphereMaintain café presentation, cleanliness, and hospitality standardsInventory & Operational ControlsMonitor inventory levels and assist with ordering supplies and ingredientsReduce waste and support proper food handling and storage proceduresEnsure accurate cash handling and POS complianceCommunicate shortages or operational issues to management promptlyAssist with receiving and organizing deliveriesFood Safety & ComplianceEnsure compliance with all food safety, sanitation, and workplace health & safety standardsMaintain clean and organized front-of-house and kitchen areasMonitor proper food storage, labeling,



and rotation (FIFO)Ensure employees follow operational procedures and company standardsEnsure equipment is cleaned and maintained properlyAdministrative & Business SupportSupport ownership with operational reporting and problem-solvingAssist with implementing promotions, operational improvements, and new proceduresHelp drive sales through strong service standards and efficient operationsQualifications & RequirementsPrevious leadership or supervisory experience in a café, restaurant, bakery, or hospitality environment (4-5 years)Strong customer service and team leadership skillsExperience with POS systems and cash handlingStrong organizational and multitasking abilitiesAbility to work in a rapid-paced environment and lead under pressurePositive attitude with leadership capabilityFood Handler CertificationsFlexible availability including mornings, evenings, weekends, and holidaysPreferred TraitsHands‐on leader who leads by examplePositive attitude with strong communication skillsStrong problem‐solving abilityReliable, accountable, and professionalPassion for hospitality, food, and customer experienceWorking ConditionsFast‐paced café and kitchen environmentStanding and walking for extended periodsAbility to lift up to 40 lbs as neededFlexible schedule required based on business needsSalary$20 - 24 + Tips (depending on experience)Our recruitment process may include the use of AI to assist with candidate screening. All applicant information is handled in accordance with applicable privacy and employment legislation.

📌 Cafe Supervisor (Mississauga)
🏢 DBNC Group
📍 Mississauga