Join Rocky Mountaineer as a Guest Experience Concierge, enhancing travel experiences in Jasper, Alberta from March to October. Focus on in-travel assistance and special guest services.As a seasonal full time Concierge, you will be responsible for providing outstanding in-travel support and assistance to guests. This role involves managing logistics like check-ins and coordinating with teams to ensure that each guest's concerns are addressed with precision and care.



You will be key in facilitating smooth arrivals and departures while creating a welcoming atmosphere.Key Responsibilities:Check guests in and issue necessary travel documentationCater to guests with special requirements for a memorable journeyHandle and document guest inquiries efficientlyCoordinate with teams to meet guest needs and inquiriesEnsure station cleanliness and welcoming environmentsRequirements:Background in customer service, hospitality, or tourismCurrent AB or BC Driver's License with a clean recordStrong organizational and communication abilitiesFamiliarity with CRM tools, especially Salesforce, beneficialMust lift and move up to 50 pounds as neededBecome part of a diverse team at Rocky Mountaineer and contribute to creating meaningful guest experiences in Jasper.

📌 Jasper Guest Experience Concierge Role
🏢 The Fairmont Jasper Park Lodge
📍 Jasper