Empower injured workers at the Workplace Safety and Insurance Board (WSIB) as a Claims Processing Agent. You will play a crucial role in registering and managing claims effectively.This role is suited for individuals with robust customer service skills who can navigate claims processing. You will gather and verify information, engage with workplace parties, and promote WSIB's online services. Your contributions will ensure claims are ready for decision-making while promoting a seamless customer experience.Key Responsibilities:Register and gather information for new claimsReview specialty claim types and perform data verificationContact involved parties for claim completionProvide customer education on claims and servicesDocument processes and assist with improvement initiativesRequirements:High school diploma plus specialized coursesOver 1 year and 5 months of customer service experienceStrong analytical and communication skillsKnowledge of WSIB systems and processes beneficialAbility to maintain confidentiality and data accuracyBring your customer service expertise to WSIB and help support workplace safety across Ontario.

📌 Claims Processing Agent At Wsib (Hamilton)
🏢 Workplace Safety and Insurance Board (WSIB)
📍 Hamilton