Gould Furniture & Appliance is seeking a highly organized and detail-oriented Administrative Assistant to join our team. In this role, you will provide administrative and operational support to the General Manager while helping ensure the smooth day-to-day operation of our retail store. The ideal candidate is customer-focused, proactive, and able to manage multiple responsibilities in a rapid-paced retail environment. You take pride in accuracy, enjoy problem-solving, and thrive when helping a team stay organized and efficient. Your contributions will play a key role in delivering an exceptional experience for our customers while supporting inventory, accounting, and office functions.



Benefits Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Vision insurance Why Join Our Team? Flexible scheduling Comprehensive benefits package RRSP matching program Positive and supportive work environment Opportunity to work with a respected local retailer Employee discounts on furniture and appliances Key Responsibilities Customer Service & Warranty Support Respond to customer inquiries in a professional and timely manner Assist customers with order updates, product information, and service requests Coordinate warranty claims and service resolutions with customers, vendors, and manufacturers Help ensure a positive customer experience from purchase through delivery and service Inventory Control & Administration Receive and process inventory accurately and promptly Investigate and resolve inventory discrepancies Update inventory records and maintain product information on the company website Assist with inventory audits, cycle counts, and inventory control procedures Prepare and maintain inventory-related documentation Accounts Receivable Prepare customer invoices and statements Process payments and maintain customer

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