Step into a vital role at Coast Capital as a Member Services Representative in the Shelbourne Branch. Help members navigate financial solutions while showcasing your customer service skills in this full time office position.This role seeks individuals who are proactive and empathetic, eager to engage with members and understand their banking needs. You will play a key role in educating members about services, ensuring a thorough and positive experience every time they visit. Team collaboration is essential to foster deep connections with each member.Key Responsibilities:Welcome members and embody Coast Capital valuesIdentify opportunities during conversations for additional servicesTrain members on using online banking platformsActively prevent and resolve member banking issuesBe vigilant against potential fraudulent activitiesRequirements:Excellent English communication and listening skillsProblem-solving mindset to assist membersCuriosity to learn about financial productsStrong integrity and adaptability to diverse situationsPrevious experience in customer-facing roles is beneficialBring your customer service talents to support Coast Capital's mission in serving its community.

📌 Full-Time Member Services Agent (Victoria)
🏢 Coast Capital
📍 Victoria