Objective: To represent Norquay as a helpful and friendly employee, in addition to providing customers with quality food and beverage services.Reports to: Kitchen Manager, ChefSpecific Expectations: The most important aspect of your position is to maintain excellent customer service while ensuring that you are providing your customers and co-workers with a safe, sanitary, and quality food or beverage product. You will be responsible for following all instructions from Chef, as well as placing an importance on the "clean-as-you-go" attitude.Responsibilities (not limited to, but including):Follow all Occupation Health and Safety guidelines that have been provided to you- your safety is our first priorityArrive to work on time- punctuality is keyBe available to work days, evenings and/or weekendsHave strong communication skills in order to effectively work with coworkers andcustomersPosses the ability to think quickly in a quick-paced working environmentFollow procedures in accordance with appearance and uniform standardsEnsure customer satisfaction with efficient, friendly serviceHandle customer complaints in a professional manner, alerting your supervisor ormanager if you need to do soMaintain sanitation, health, and safety standards in work areasOperate large-volume cooking equipment such as grills,



deep-fat fryers, or griddlesClean, stock, and restock workstations and ensure the kitchen fridges and walk in areclean and organizedCommunicate to Chef any equipment maintenance needs, or food orders to be placedEnsure that the kitchen is operating in a manner consistent with the programs of ChefShould be in good physical condition, and lift and carry heavy loads up to 50lbMust be organized, accurate and reliableWash, cut, and prepare foods designated for cookingProbationary Period: Each employee has a probationary period of three months, meaning that at any point during your period of employment with Mt. Norquay you can be terminated without cause and without compensation.Notice: Please note that the year-round Line Cook position varies by season: Winter ski resort operations run from November through April, and Summer banqueting runs from May through October. When accepting this position, you will be expected to commit to the entire term (either Winter or Summer), unless otherwise agreed upon with Management. Should any unforeseen circumstances arise, you must provide Mt. Norquay with at least two weeks' notice so we can hire and train your replacement.

📌 Cook -- Winter 2026/2027 (Banff)
🏢 Mount Norquay
📍 Banff