Join Watermark Resort as a Guest Services Manager, overseeing front office operations and ensuring top-notch guest experiences. Lead a dedicated team and manage day-to-day tasks effectively.In this impactful role, you'll report to the Front Office Manager and be responsible for managing the front desk operations, conducting staff training, and ensuring all guest services run smoothly. You will participate in daily meetings and help maintain high levels of service and safety throughout the resort.Key Responsibilities:Direct guest interactions during check in/outAssist in payroll management and employee evaluationsManage inventory and supplies in the Front OfficeHandle emergency situations with prompt decision-makingProvide excellent service to foster guest loyaltyRequirements:Minimum of 1 year experience in Front Desk operationsExcellent conversational and problem-solving skillsSkilled in using Property Management systems, Opera preferredStrong multitasking ability under pressureFlexibility for diverse shift schedules, including nightsEnhance your career at Watermark Resort by leading the guest services team and delivering outstanding experiences.

📌 Guest Services Manager Position (Osoyoos)
🏢 Watermark Beach Resort
📍 Osoyoos