Spectrum Health Care in Markham seeks a Home Support Program Manager. This Registered Practical Nurse position offers a chance to lead quality personal support services in a community setting.In this role, you will manage the delivery of support services while collaborating closely with the Regional Director. As a suitable candidate, you must be an RN or RPN with recent management experience, particularly in community health care. You will focus on coaching staff, overseeing training processes, and utilizing key performance indicators to drive quality improvement.Key Responsibilities:Lead and motivate teams for optimal client serviceConduct hiring and training for Home Support SupervisorsAnalyze KPIs and engage in improvement discussionsRecognize and address service quality challengesAssist the Regional Director with operations and project tasksRequirements:Current CNO certificate as Registered Nurse or RPNManagement experience in community health settingsProficiency in navigating unionized work environmentsStrong skills in complaint resolution and conflict managementProven ability to collaborate with various stakeholdersEnhance quality home care services and lead a dedicated team at Spectrum Health Care.

📌 Spectrum Home Support Program Manager Position (Markham)
🏢 Spectrum Health Care
📍 Markham