Step into the role of a Customer-Focused Service Advisor prioritizing client satisfaction. Address inquiries, manage repairs, and contribute to a dealership's success through excellent service.In this full-time position, you will play an essential role in customer interaction, ensuring that all inquiries are promptly resolved and repair orders are thoroughly processed. Your ability to maintain detailed records will support both customer trust and operational excellence within the service department.Key Responsibilities:Document repair orders and customer requests accuratelyMonitor service quality and timelines for repairsFacilitate vehicle maintenance scheduling effectivelyNotify customers of available parts and repair updatesConduct walk-around inspections to note vehicle conditionRequirements:Robust knowledge of automotive equipment necessaryMandarin speaking preferred for client interactionsClean British Columbia driver's license requiredProven ability to work as a team memberCommitment to customer satisfaction principlesEmbrace the challenge as a Service Advisor and elevate your impact on customer loyalty and satisfaction.

📌 Customer-Focused Service Advisor Role (Richmond)
🏢 OpenRoad Auto Group
📍 Richmond