Step into the role of Patient Access Liaison I at USC Health, where you will be the link between patients and our academic medical centers. Provide essential support with appointment scheduling and inquiries.In this customer-centric position, you will answer calls, manage web-based communications, and ensure effective access to healthcare services. An emphasis on professionalism and customer service will help you thrive as you work within the USC/Keck standards.Key Responsibilities:Screen and direct calls and electronic messagesSchedule initial and follow-up patient appointmentsUphold warm, courteous interaction with all contactsProcess messages and ensure HIPAA complianceFacilitate communication between patients and medical personnelRequirements:High school diploma or equivalent2 years customer service experience neededStrong communication and multitasking skillsKnowledge of health insurance and medical terminology is preferredBilingual candidates are encouraged to applyContribute to patient access and service excellence at USC Health and grow your career in this rewarding role.

📌 Patient Access Liaison I For Usc Health (Ottawa)
🏢 University of Southern California
📍 Ottawa