Position Title: Program Coordinator – Vision Mates and Peer Support (Northern AB)Location: EdmontonReports To: Senior Manager, Programs and OperationsI. Scope and Summary of Primary ResponsibilitiesThis position will deliver and sustain high quality Vision Mates and Peer Mentorship services in Northern Alberta by recruiting and supervising volunteers for these programs, coordinating peer groups and matches, maintaining Salesforce records for program activity, and ensuring excellent participant experience.II. Essential FunctionsThe position entails, but is not limited to the following general responsibilities:Volunteer recruitment and frontline supervision - recruit, screen, onboard, train, and supervise volunteers for Vision Mates and Peer Mentorship in Northern AB.Program delivery - schedule, facilitate, and support peer groups and Vision Mates matches; ensure participant follow up and quality of experience. develops and implements new programs as required by National/Regional directives or participant needsParticipant engagement - build relationships with participants and implement volunteer recognition initiativesData entry and local reporting - maintain Salesforce records for program activity; produce timely local program summaries and contribute to funder reporting when necessary.Local logistics - coordinates venue bookings for support groups, materials, and travel for local activities.Collaboration - work with Mobile Hub, Accessible Technology Coaches, Children and Youth and the Senior Manager, Programs and Operations Manager to align processes and share best practices.III.



QualificationsKnowledge and Skill RequirementsExcellent verbal and written communication and superior interpersonal skills.Excellent attention to detail, accuracy and documentationProven time management, planning, coordinating and organization skills.Portrays the appropriate skilled imageExcellent relationship/team builder and networking skills with a variety of internal and external stakeholdersExcellent proficiency in all Microsoft Office applicationsExcellent organizational and planning skills to work to concurrent and/or conflicting deadlinesProven time management, planning, coordinating and organization skills; proactive in initiatingmultiple projects on an ongoing basisProfessional attitude, results oriented, strategic and flexibleDemonstrates mature and sensitive nature when dealing with the needs of persons living with vision lossExperience and EducationPost-secondary degree or diploma in a related field1-3 years in volunteer coordination or program deliveryStrong interpersonal and facilitation skills.Ability to travel and work independently.Experience with peer support or mentorship programs an asset.Volunteer Management Certificate from accredited program would be an assetPersonal or professional experience relating to blindness or sight loss is considered an assetWillingness to work flexible hours (including occasional evenings and weekends) to support program delivery as needed.CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.

📌 Program Coordinator, Vision Mate/Peer Support (Edmonton)
🏢 CNIB
📍 Edmonton