Join TELUS as a Monitoring Station Specialist I, where you will play a key role in ensuring customer security. Responsible for responding to various alarm signals, your efforts directly impact safety.In this primarily in-office position, you'll monitor alarms and communicate with customers and emergency responders. This role requires a blend of excellent communication skills and quick thinking during emergencies, providing vital support for thousands of customers. Your problem-solving skills will be put to great use in real-time scenarios.Key Responsibilities:Monitor alarm signals for diverse emergenciesDispatch assistance based on alarm alerts promptlyProvide timely responses to client inquiriesUphold high standards in customer interactionsNavigate high-stress situations with professionalismRequirements:High School Diploma or equivalent mandatoryPrevious experience in monitoring station preferredStrong verbal communication skills in EnglishAbility to adapt in quick-paced environmentsGood judgment under time constraints crucialSupport the safety of our communities with your skills and commitment at TELUS.

📌 Telus Monitoring Station Specialist (Toronto)
🏢 Intello Technologies
📍 Toronto