26 Sep
|
Vendasta Technologies
|
Saskatoon
26 Sep
Vendasta Technologies
Saskatoon
Job Title: Account Manager ILocation: SaskatoonAbout the JobWe're looking for a Account Manager I who is energized by building profitable, long‐term relationships with Channel Partners by providing outstanding onboarding, education, and strategic support and excited to contribute to AI‐powered features that enhance our platform. In this role, you'll play a key part in helping small and medium‐sized businesses succeed—while shaping the future of AI for local economies.Your ImpactManage a portfolio of agency partners—many of them newly signed—and guide them through Go To Market strategy, product expansion, and long term platform fitUse team‐developed prompts and tools to streamline training, prepare for calls, and surface insightsFocus on execution, consistency, and coachability, while helping partners discover how Vendasta's owned‐and‐operated and third‐party marketplace solutions can unlock value for their clients and grow recurring revenueDevelop and execute partners Go To Market plan to establish initial use case in the platformOwn the partner success plan in the first 90 daysEducate partners of current products/features/services that align with their business modelConduct regular check‐ins to understand each partner's business model, goals, and opportunities for expansionPropose strategic actions (bundling, re‐packaging, upsell tactics) aligned with vertical use cases or customer segmentsUse CRM dashboards and AI‐generated usage alerts to flag underperformance, churn risks, or cross‐sell potentialAct as a trusted advisor, relaying insights from other successful partners and creating feedback loops with Enablement and ProductMonitor partner metrics like activation, retention, revenue growth, and margin trendsIdentify and support upsell or cross‐sell conversations based on marketplace interest, platform usage, and AI‐enriched engagement signalsCollaborate with Product, Support,
and Success to deliver seamless partner experiences and resolve escalations promptlyWhat You Bring to the TableMinimum 4 years sales experience with a track record of achieving a quota of $1.5M+, demonstrating year‐over‐year growth, managing a diverse client base, and effectively balancing new vs. expansion sales and lead generation (MQL vs. self‐generated)Deep understanding of industry trends and best practices in channel partner managementFamiliarity with strategies to ensure continuous education and engagement of partnersProficiency in delivering detailed product demos and training sessionsFamiliar with AI co‐pilots, lead scoring tools, and prompt‐based workflows (e.G., ChatGPT, Gemini summaries)Ability to act as a trusted advisor, providing strategic insights and recommendationsSkilled in creating feedback loops to gather partner input and improve their experience continuouslyFocused on achieving revenue and margin growth quotas through strategic partner managementAbility to provide examples and references of strong customer relationships, including NPS scores and insights into interactions with both SMB and Enterprise‐level clients, highlighting the depth of these relationshipsSkilled in using CRM tools and Google Docs, with certifications in Adwords and Meta, and proficiency in LinkedIn, showcasing a robust tech stack understanding essential for modern sales processesExperience with sales methodologies such as MEDDPICC, Sandler, SNAP, or othersBachelor's degree preferred (Marketing, Advertising, Communications, Business majors preferred)Ability to communicate clearly and effectively in written and verbal formats.BenefitsCompetitive health benefits, flex time, and annual work‐from‐anywhere optionsEquity opportunities and a chance to directly shape our AI futureA vibrant workplace culture that embraces experimentation, thought leadership, and continuous learningA place where building AI isn't just a buzzword, it's the core of everything we do
📌 Account Manager I (Saskatoon)
🏢 Vendasta Technologies
📍 Saskatoon