Work ScheduleFull-Time, Ontario Business HoursCompensationC$30,000–C$40,000 annually, plus quarterly performance-based bonusesThe role also offers up to C$4,800 annually in quarterly performance-based bonus potential, with a maximum of C$1,200 per quarter.Bonus eligibility may be based on aging reduction, collection performance, payment commitments received, forecast accuracy, dispute resolution, account accuracy, documentation quality, and compliance with company controls.Final compensation will depend on relevant experience, Canadian-company exposure, portfolio complexity, accounting-system knowledge, communication skills, and demonstrated collections performance.About The RoleMoveSmart Rentals is hiring an experienced Senior Accounts Receivable & Collections Specialist to manage full-cycle accounts receivable and collections across our Canadian operations.This role combines accurate AR administration with active ownership of overdue accounts. You will manage customer invoicing, payment application, account reconciliations, collections, billing disputes, payment commitments, and collection forecasting.This is not a junior billing or cash-application position. We are looking for someone who can independently manage a customer portfolio, handle difficult payment conversations, investigate discrepancies, and improve the timing and predictability of incoming cash.Previous Experience Supporting Canadian Companies Is RequiredKey ResponsibilitiesPrepare, review, and issue customer invoices and statementsApply customer payments accurately and resolve unapplied cashReconcile customer accounts and investigate discrepanciesProcess credits, refunds, deductions, short payments,



and overpaymentsMaintain accurate customer records, payment terms, and collection notesMonitor current, 30-, 60-, and 90-day aging balancesConduct skilled collection follow-up by telephone and emailFollow up on missed payments and broken payment commitmentsNegotiate payment arrangements within approved company guidelinesInvestigate billing disputes and coordinate with internal departmentsEscalate high-value, high-risk, disputed, or severely overdue accountsPrepare collection forecasts and report accounts at riskSupport month-end closing, AR reconciliations, and reportingRecommend improvements to billing, collections, and escalation processesMaintain complete and organized account documentationEducation And Experience RequirementsBachelor's degree in Accounting, Finance, Business Administration with an accounting concentration, or a closely related fieldA recognized professional accounting designation is considered an asset but is not requiredMinimum 4 years of directly relevant accounts receivable, collections, credit,



or accounting experienceCandidates with 4–7+ years of relevant experience are strongly preferredPrevious experience supporting Canadian companies is requiredStrong full-cycle accounts receivable and collections experienceDirect experience managing overdue customer accounts and aging reportsExperience conducting telephone and email collectionsExperience resolving billing disputes, unapplied cash, short payments, credits, and account discrepanciesExperience negotiating and monitoring payment arrangementsExperience preparing collection reports, aging summaries, or cash-receipt forecastsExperience supporting month-end accounting activitiesStrong Microsoft Excel or Google Sheets skillsExperience with QuickBooks Online or another established accounting or ERP platformAdvanced professional English, both written and spokenAbility to communicate firmly and professionally during difficult collection conversationsAbility to work full-time during Ontario business hoursReliable computer, high-speed internet, headset, webcam, and professional remote workspaceIdeal CandidateYou are organized, persistent, analytical, and comfortable discussing overdue balances directly with customers.You maintain professional relationships while remaining clear about payment expectations and deadlines. You investigate why accounts remain unpaid, resolve valid issues, document commitments, follow up consistently, and elevate concerns when required.You are comfortable being accountable for collection performance, aging reduction, forecast accuracy, and the quality of customer account management.What Success Looks LikeInvoices are issued accurately and on timePayments are applied promptly and correctlyCustomer accounts remain accurate and reconciledOverdue balances receive consistent follow-upPayment commitments are documented and monitoredBilling disputes are resolved efficiently

📌 Senior Accounts Receivable & Collections Specialist (Ottawa)
🏢 MoveSmart Rentals
📍 Ottawa