Elevate member service quality as the Assistant Broker Manager with OTIP Group of Companies. Drive team performance and operational efficiency while focusing on client satisfaction.This role involves overseeing a team of Brokers under the Senior Manager of OTIP Service. You will ensure a positive work environment, deliver insightful coaching, and use performance data to enhance outcomes. You'll play a pivotal part in team recruitment and maintaining robust relationships with partners in the insurance industry.Key Responsibilities:Lead and coach Brokers for exceptional serviceMonitor and analyze service performance metricsFacilitate recruitment for team culture alignmentCollaborate on strategic initiatives with leadershipManage member issue resolutions promptlyRequirements:Leadership experience in customer service sectorsStrong interpersonal and communication skillsCapability to utilize data to inform decisionsOrganizational skills for managing prioritiesRIBO License or willingness to obtainLeverage your expertise in coaching and leadership to positively impact team dynamics and customer experiences at OTIP.

📌 Otip Group Assistant Broker Manager (Alton)
🏢 Ontario Teachers Insurance Plan
📍 Alton