Step into a key 12-month Customer Service Analyst role at AbbVie, where your bilingual skills will streamline customer interactions and support health innovation. Make a difference with every customer interaction. This position reports to the Customer Service Lead and requires a solid understanding of customer service processes in a pharmaceutical context. You will manage sales orders, coordinate with various departments, and generate essential reports while dealing with product availability issues. This role is a perfect fit for those with a passion for customer satisfaction and a knack for multitasking. Key Responsibilities:
- Process and manage sales orders efficiently
- Timely response to customer inquiries and issues




- Coordinate with internal teams for order processing
- Generate key reports on customer satisfaction metrics
- Keep accurate records of customer interactions Requirements:
- 2-3 years of experience in customer service
- Bilingual French and English is mandatory
- Preferred experience with SAP systems
- Background in pharmaceuticals is an asset
- Solid verbal and written communication skills Join AbbVie and utilize your customer service skills and bilingual capabilities to make a real impact. #J-18808-Ljbffr

📌 Bilingual Customer Service Analyst Role (Montreal)
🏢 AbbVie
📍 Montreal