Elevate your career as a Senior IT Analyst focused on Change Management at a major financial institution. Located in Mississauga, this hybrid role offers the chance to lead impactful projects.At Robertson, we are looking for an experienced IT Analyst IV to support the Change Management process within a well-known financial institution. This engaging role involves serving as a subject matter expert and managing essential meetings for IT service management. You'll be responsible for reviewing change requests and facilitating training to enhance process understanding and compliance.Key Responsibilities:Oversee daily execution of Change Management processesConduct Technology Change Management meetingsEvaluate risk and completeness of Change requestsDocument and enforce ITSM policies and recommendationsPresent key performance metrics for change initiativesRequirements:Degree in relevant field requiredMinimum of 5 years in IT process managementExperience with ServiceNow and Microsoft OfficeFamiliarity with ITIL practices and proceduresStrong knowledge of financial institution operationsUtilize your skills to foster IT process improvements and enhance service delivery at this leading financial institution.