Client Success CoachLocation: RemoteEmployment Type: Full-timeSchedule: 9:00 AM – 6:00 PM ET, Monday–Friday (occasional weekends/overtime during client events, program launches, or intensive onboarding periods)Base Salary: $55,000–$70,000 USD/yearCommission: Up to $5,000/month — 10% of recurring monthly payments per retained client, plus retention commissionsOn-Target Earnings (OTE): $127,000 USD annually (base + full commission at a 60-client book of business)Start Date: ASAPAbout Limitless AgencyLimitless Agency works with digital marketing agency CEOs — people building and scaling their own agencies.The OpportunityAs a Client Success Coach, you're the primary relationship owner for every client you carry. You're the face they see after they sign, the voice that guides them through the program, and the reason they stay.This isn't a passive account management role. You're expected to operate at a high strategic and technical level — understanding the Limitless Agency system deeply enough to coach clients through it, hold them accountable to it, and troubleshoot it with them when challenges arise. You're part account manager, part business coach, part strategist. Your book of business is yours.Your performance is measured on two numbers: activation and retention. The minimum expectation is that clients are activated before Day 21, and that 70% of those clients retain through the 12-week program. That means building real relationships, delivering genuine value in every interaction, and being the kind of coach clients don't want to leave.What You'll DoOnboarding & First ImpressionsComplete welcome calls promptly upon client sign-upLead onboarding calls that orient the client to the Limitless Agency program, set clear expectations, and establish rapport from day oneConduct initial strategy calls to understand each client's agency, goals, niche, and current stage of growthEnsure each client feels confident, transparent, and excited about what they've committed toOngoing Relationship ManagementOwn the full client journey from welcome call through program completion and beyondConduct regular check-in calls on a cadence appropriate to each client's needs and program stageMonitor client progress, flag warning signs of disengagement early,



and act on them proactivelyMaintain consistent, high-quality communication with clients via Slack, responding with urgency and professionalismManage all client-related tasks, milestones, and follow-ups in ClickUp, keeping your pipeline current and visibleCoaching & Strategic SupportDevelop deep working knowledge of the Limitless Agency system so you can coach clients through it with authority and clarityServe as both an account support resource and a strategic advisor, so clients can bring you real business challenges and walk away with actionable guidanceHelp clients implement what they're learning, overcome obstacles, and stay on track with their agency growth goalsCommunicate complex ideas clearly and simply, since you're speaking with agency CEOs who need clarity, not jargonRetention & RevenueDrive client retention to a minimum of 70% at the conclusion of the 12-week programIdentify clients at risk of churning early and develop a specific plan to re-engage and retain themPresent upsell opportunities and back-end programs where appropriate and where it genuinely serves the clientTeam & OperationsAttend the daily 10:00 AM ET team standup, Monday through Friday (mandatory)Collaborate with the broader Limitless Agency team on client launches, campaigns, and program updatesProactively flag systemic issues, client feedback trends, and process inefficiencies to leadershipEarning PotentialBase Pay: $55,000–$70,000 USD per yearVariable/Commission: Up to $5,000/month, paid at 10% of recurring monthly payments per retained client, plus additional retention commissions. Commission is tied directly to client retention — as long as your clients stay, you earn.On-Target Earnings: $127,000 USD annually, reflecting base salary plus full commission at a 60-client book of businessMonthly commission is uncapped, and additional upside is available through clients beyond 60, upsells,



and higher-tier programs for top performersActual earnings depend on client retention and the size of your book of business.Career Path & GrowthThis role is the entry point into Limitless Agency's coaching track. Coaches who consistently hit or exceed the 70% retention target and grow their book beyond 60 clients have a path into higher-tier coaching positions with higher base salaries, larger client portfolios and increased commission potential, leadership and mentorship responsibilities, and involvement in program development and agency strategy. We promote from within.Limitless Agency | Tampa, Florida | limitlessagency.ComREQUIREMENTSMust-HavesExperience in client success, account management, and/or coaching, ideally within a digital marketing or agency environmentHigh emotional intelligence — able to read a room, build trust quickly, and hold difficult conversations with composureStrong technical understanding of digital marketing, social media advertising, and agency business models, with the ability to speak the client's languageExcellent written and verbal communication skills — articulate, warm, confident, and clearHighly organized, with the systems and follow-through needed to manage up to 60 concurrent client relationshipsSelf-motivated and driven, setting high standards without needing to be pushedComfortable working in a fast-paced, high-growth environment where no two days are the sameNice to HaveBackground in digital marketing agency operations, coaching, or consultingExperience managing a book of business with 30+ concurrent clientsFamiliarity with GoHighLevel, ClickUp, and SlackPrior experience in a performance-based compensation structure tied to retention or renewalsFully remote roleUncapped monthly commission, with additional upside from clients beyond 60, upsells, and higher-tier programsOn-target earnings of $127,000 USD annually at a full 60-client book of businessClear, defined path into higher-tier coaching positions, with higher base salaries, larger portfolios, and increased commission potentialPromote-from-within culture — top performers move into leadership, mentorship, and program-strategy rolesDirect ownership of your own book of business and client relationships

📌 Remote Client Success Coach For Limitless Agency (Toronto)
🏢 Limitless Agency
📍 Toronto