High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läder-ach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.Our "Supply Chain Management" business unit is responsible for all supply chains. This also includes purchasing and warehouse logistics. From our main warehouse in Bilten, we organize the flow of goods and deliver to our chocolateries and warehouses around the world. Want to be part of it too? Come and join us.Vacancy: YesAI Disclosure: This posting does not use AI tools for initial screening.Canadian Experience: Not requiredFull Time positionLocation: 110 Bloor St W, Toronto ON M5S 2W7Pay: $24-$26 HourlyE-Commerce Fulfillment LeadThe E-Commerce Fulfillment Lead will be the driving force behind our order fulfillment and customer care operations. The ideal candidate is eager to work at a fast-paced company and is willing to learn and put in some elbow grease as a member of our small, yet powerful, e-commerce team. This candidate has had experience with pick-and-pack work environments, managing teams, is comfortable with working at a warehouse,



and has customer relations experience.What You Can ExpectYou will train and instruct the in-store e-commerce team on the process order fulfilment and shipping.You will act as a leader/manager and model example to the ecommerce teamYou support in refining and streamlining e-commerce processes to ensure maximum efficiencyYou will navigate online shopping platform to pull and process online shop invoicesYou will pick and pack ecommerce orders that are shipped for the Canada marketYou will ensure all orders are fulfilled accuratelyYou will ensure all orders are shipped meeting company standardsYou will help outbound larger and corporate ordersYou will perform workspace cleaning tasks as needed and maintain an overall clean and organized environmentYou will assist with inbound inventory and large shipments (receiving)You will resolve fulfillment errors and act as lead e-commerce customer serviceYou will manage relationships with our shipping partnersYou will perform monthly inventory countsYou will perform other role-related duties as assigned by the Regional Manager and/or Company PresidentWhat We Expect From YouWillingness to learn in a rapidly expanding companyMust be able to sit and stand for extended periods of timeExcellent written and verbal communication skillsHigh sense of urgency when completing tasksStrong ownership taker and ability to work/think independentlyStrong organizational skillsVery computer and tech-savvyCritical thinking and problem solvingYou are passionate about chocolatePhysical RequirementsDepending on the length of the shift, employees may need to have physical stamina to remain active and stand for long hours,



often walking or standing in a fast-paced environment.This position requires the ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (like restocking or re-organizing displays).Multitasking requires physical agility and the ability to stay organized.Employees may be required to bend, squat, or reach up high to organize or stock products.Some retail positions require employees to maintain cleanliness in the store, which can involve bending down to clean floors or wiping down displays.Restocking low shelves or accessing high displays may involve frequent bending or stretching.Requires the ability to lift 7-18 kilograms.What We Offer YouCompetitive payDental, Vision, and Health Insurance Free of ChargeLife Insurance optionsAdditional discounts and perks!An exciting working workplace with motivated colleaguesA position with lots of personal responsibilityThe opportunity to contribute fresh ideasAn open and respectful feedback cultureIn-house and external further trainingUnique career opportunitiesGenerous discounts on our productsChocolate at workEasily accessible locationsOwn it. Grow it. Make it fresh.Sounds interesting? Then come join us. You can also visit our career site:We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Our success and momentum to expand is only possible through the passionate drive of our diverse 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles.

📌 E-Commerce Lead (Toronto)
🏢 Läderach
📍 Toronto