360 Talent is partnering with a premium luxury brand to appoint a driven, entrepreneurial Concessions Manager to lead and elevate its presence within a high-profile department store environment. This is a unique opportunity for a commercially minded leader who thrives on ownership - combining sales excellence, clienteling, and brand storytelling to deliver both performance and an exceptional client experience. You will take full ownership of the concession, acting as a true brand ambassador while building a loyal client base and driving measurable growth. What You’ll Be Driving Own and exceed all KPIs: revenue, UPT, ATV, and conversion Leverage sales insights to identify opportunities and drive performance Create innovative strategies to increase footfall, engagement, and repeat business Client Experience & Clienteling Deliver a refined, high-touch luxury experience at every interaction Build, nurture,



and activate a strong client book Host VIP appointments and in-store events to deepen loyalty and brand connection Operations & Concession Management Oversee daily operations including opening/closing, stock management, and reporting Partner with department store teams to optimize concession performance and visibility Ensure compliance with company policies and procedures Who You Are 3–5+ years’ experience in luxury or premium retail (concession experience highly preferred) A proven performer with a strong track record in sales and clienteling Entrepreneurial, proactive, and thrives in an ownership-driven environment Salary $60,000 - $70,000 annually depending on experience. Annual Bonus & Monthly Sales Bonus 401k and additional company perks. Opportunities to progress and further develop in a very established and successful brand. Focused induction program and ongoing training and development to support your growth with the business. Great potential to develop your career internally. #J-18808-Ljbffr

📌 Shop Manager - $60,000 - $70,000 A Year (Toronto)
🏢 360 Talent
📍 Toronto